| Recruiting Talented Staff |
This workshop is intended for anyone in business that has involvement in or conducts interviews of prospective employees. |
More info |
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Assessment Centres A–Z |
Managers/Employees who are responsible for assessing people during
assessment centres. |
More
info |
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Personal Effectiveness |
This workshop is designed for candidates to clarify the purpose of
their role in achieving success for their business. |
More
info |
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Communicating Effectively with Customers/Colleagues |
This course is intended for delegates who need to develop their ability
to communicate effectively with customers and colleagues, both face to
face and phone to phone, to achieve an excellent customer experience. |
More
info |
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Presentation Skills |
This workshop has been designed especially for Managers and line
managers who give presentations to staff or external bodies. The
workshop is designed to equip delegates with the basic skills and
confidence to present information that will remain memorable with their
audience. |
More
info |
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Developing Successful Working Relationships |
This practical course is aimed at all employees regularly dealing
face-to-face with customers and colleagues. This course has exercises
to help develop skills in assertiveness for conflict resolution and
negotiation for gaining agreement that can genuinely help to develop a
powerful, positive impact in working relationships. |
More
info |
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Delivering Excellent Customer Service |
For any staff who deliver a service to customers, and who want to
develop further their communication skills in the workplace. |
More
info |
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Developing Your Managerial Skills |
This module is designed for new and experienced managers who need to
increase the levels of commitment and performance of their employees. |
More
info |
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