Training Course:
Assessment Centres A–Z

Assessment Centres A–Z

Duration: 1 day

Who should attend?
Managers/Employees who are responsible for assessing people during assessment centres.

Aims

• To equip assessors with the skills to make fair decisions
• To ensure that staff recruit the best available candidate(s)

Objectives

By the end of this session you will be able to:

• State the purpose of an assessment centre
• Describe the different components of assessment centres
• Describe the use of competencies
• Develop and practise observation skills
• Develop and practise active listening skills
• Undertake effective role play scenarios
• Facilitate group discussions
• Differentiate between objectivity and subjectivity
• Complete written assessment documentation

What topics will be covered?

• Assessment and development centres (what they are)
• Key components of an assessment centre
• Competencies and behavioural frameworks
• Observation and listening skills
• Assessor duties on a centre
• Objectivity versus subjectivity
• Writing reports

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